Samsung iDCS 500 Series

The Samsung iDCS 500 is the premier telephone system in Samsung's elite line of telephone system products. Its expandable architecture can accommodate tremendous growth at low incremental cost, makes it the perfect answer for the communications needs of medium and large corporations. The Samsung iDCS 500 makes it easy to bring together traditional voice and data streams to create a fully integrated communications solution.

Brouchure

Its Voice Over Internet Protocol (VoIP) offers state-of-the-art convergence technology allows you to make voice calls over your existing intranet or the Internet. Features like computer telephone integration (CTI) and automatic call distribution (ACD) give your small business capabilities that were previously reserved for large businesses.

Account Code Entry Forced-Verified Forced-Not Verified Voluntary Account Code Key Account Code Key One Touch Administrator Program Key All Call Voice Page Attention Tone Audio Message with Alarm (Timer) Reminder Authorization Codes Forced Voluntary Auto Answer on CO Auto Attendant Automatic Call Distribution (ACD) Automatic Hold Background Music Branch Group Call Activity Display Call Costing Call Center Agent Busy/ Manual Wrap Up Key Agent Pin (ID) Numbers Agent Login & Logout Automatic Logout Automatic Wrap-Up Timer Priority Call Queuing Embedded Reporting Package Agent Statistics Call Statistics Group Supervisors Printed Reports OfficeServ DataView UCD Statistics UCD Monitoring Wall-Style Display Window Call Costing Caller Identification (CID) Automatic Number Identification (ANI) Calling Line Identification Caller ID Features Name/Number Display Next Call Save Caller ID Number Store Caller ID Number Inquire Park / Hold Caller ID Review List Investigate Abandon Call List Caller ID on SMDR Number to Name Translation Caller ID to PSTN Caller ID to Analog Port Call Forwarding All Calls Busy No Answer Busy/No Answer Forward DND Follow Me External To Voicemail Preset Destination Preset Forward Busy Call Hold Exclusive System Remote Call Park and Page Call Pickup Directed Groups Established	Call Recording Call Waiting / Camp-On Caller Emergency Service ID (CESID) Centrex / PBX Use Chain Dialing Chain Forward Class of Service Common Bell Control Computer Telephony Integration (CTI) OfficeServ Link OfficeServ EasySet OfficeServ DataView OfficeServ Call OfficeServ Operator OfficeServ Open TSP* OfficeServ Softphone Conference Add On Unsupervised Split Conference Group Customer Set Relocation Data Security Database Printout Daylight Savings Time-Auto Dialed Number Identification Service (DNIS) Direct In Lines Direct Inward Dialing (DID) Day/Night Routing Busy or Camp-On Option MOH Source DID Call Limits Direct Inward System Access (DISA) Direct Trunk Selection Directory Names DISA Security Distinctive Ringing Door Lock Release (Programmable) Door Phones E & M Tie Lines Executive Barge-In (Override) Trunk Monitor or Service Observing With/Without Warning External Music Interfaces External Page Interfaces Flash Key Operation Flexible Numbering Ground Start Trunks Group Busy Setting Hot Line Hospitality System (iDHS) In Group/Out of Group Incoming Call Distribution Incoming/Outgoing Service Individual Line Control IP Keysets ISDN Service Primary Rate Interface Basic Rate Interface LAN Interface Least Cost Routing Live System Programming From Any Digital Keyset With a Personal Computer With Remote ITP Keyset Meet Me Page and Answer Memory Protection Message Waiting Indications	Message Waiting Key Microphone On / Off per Station Mobility Solution Multiple Language Support Music On Hold Flexible Music On Hold Source Networking QSig over IP QSig over PRI Off Premises Extensions OfficeServ Wireless Operator Group Overflow Operator Station Group Override Codes Paging Internal Zones External Zones All External Page All Park Orbits Prime Line Selection Priority Call Queuing Private Lines Programmable Line Privacy Programmable Timers Recalls Recall to Operator Redial Review Remote Programming-PC Ring Modes Time Based Routing-Plans Automatic/Manual Holiday Schedule Temporary Override Ring Over Page Secretary Pooling Single Line Connections Speed Dial Numbers Station List System List Speed Dial by Directory Station Hunt Groups Distributed Sequential Unconditional Station Message Detail Recording Station Pair System Alarms System Maintenance Alarms System Directory Tenant Services Toll Restriction By Day or Night By Line or Station Eight Dialing Class Special Code Table Toll Restriction Override Tone or Pulse Dialing Transfer Screened / Unscreened Voice Mail Transfer Key With Camp-On Trunk Groups Uniform Call Distribution Universal Answer Virtual Extensions Voice Mail Inband Signaling Integrated (In-Skin) Voice over IP (VoIP) Walking Class of Service Wireless Handsets *By special request.

Account Code Entry
- Forced-Verified
- Forced-Not Verified
- Voluntary
Account Code Key
Account Code Key
- One Touch
Administrator Program Key
All Call Voice Page
Attention Tone
Audio Message with Alarm
(Timer) Reminder
Authorization Codes
- Forced
- Voluntary
Auto Answer on CO
Auto Attendant
Automatic Call Distribution (ACD)
Automatic Hold
Background Music
Branch Group
Call Activity Display
Call Costing
Call Center
- Agent Busy/
- Manual Wrap Up Key
- Agent Pin (ID) Numbers
- Agent Login & Logout
- Automatic Logout
- Automatic Wrap-Up Timer
- Priority Call Queuing
- Embedded Reporting
Package
- Agent Statistics
- Call Statistics
- Group Supervisors
- Printed Reports
OfficeServ DataView
UCD Statistics
UCD Monitoring
Wall-Style Display Window
Call Costing
Caller Identification (CID)
- Automatic Number
- Identification (ANI)
- Calling Line Identification
Caller ID Features
- Name/Number Display
- Next Call
- Save Caller ID Number
- Store Caller ID Number
- Inquire Park / Hold
- Caller ID Review List
- Investigate
- Abandon Call List
- Caller ID on SMDR
- Number to Name
- Translation
- Caller ID to PSTN
- Caller ID to Analog Port
Call Forwarding
- All Calls
- Busy
- No Answer
- Busy/No Answer
- Forward DND
- Follow Me
- External
- To Voicemail
- Preset Destination
- Preset Forward Busy
Call Hold
- Exclusive
- System
- Remote
Call Park and Page
Call Pickup
- Directed
- Groups
- Established

Call Recording
Call Waiting / Camp-On
Caller Emergency
Service ID (CESID)
Centrex / PBX Use
Chain Dialing
Chain Forward
Class of Service
Common Bell Control
Computer Telephony
- Integration (CTI)
- OfficeServ Link
- OfficeServ EasySet
- OfficeServ DataView
- OfficeServ Call
- OfficeServ Operator
- OfficeServ Open TSP*
- OfficeServ Softphone
Conference
- Add On
- Unsupervised
- Split
Conference Group
Customer Set Relocation
Data Security
Database Printout
Daylight Savings Time-Auto
Dialed Number
Identification Service
(DNIS)
Direct In Lines
Direct Inward Dialing (DID)
- Day/Night Routing
- Busy or Camp-On Option
- MOH Source
- DID Call Limits
Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release
(Programmable)
Door Phones
E & M Tie Lines
Executive Barge-In
(Override)
- Trunk Monitor or
- Service Observing
- With/Without Warning
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks
Group Busy Setting
Hot Line
Hospitality System (iDHS)
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
IP Keysets
ISDN Service
- Primary Rate Interface
- Basic Rate Interface
LAN Interface
Least Cost Routing
Live System Programming
- From Any Digital Keyset
- With a Personal
Computer
- With Remote ITP Keyset
Meet Me Page and Answer
Memory Protection
Message Waiting
Indications

Message Waiting Key
Microphone On / Off
per Station
Mobility Solution
Multiple Language Support
Music On Hold Flexible
Music On Hold Source
Networking
- QSig over IP
- QSig over PRI
Off Premises Extensions
OfficeServ Wireless
Operator Group
Overflow
- Operator
- Station Group
Override Codes
Paging
- Internal Zones
- External Zones
- All External
- Page All
Park Orbits
Prime Line Selection
Priority Call Queuing
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Recall to Operator
Redial Review
Remote Programming-PC
Ring Modes
- Time Based
Routing-Plans
- Automatic/Manual
- Holiday Schedule
- Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
- Station List
- System List
Speed Dial by Directory
Station Hunt Groups
- Distributed
- Sequential
- Unconditional
Station Message
Detail Recording
Station Pair
System Alarms
System Maintenance
Alarms
System Directory
Tenant Services
Toll Restriction
- By Day or Night
- By Line or Station
- Eight Dialing Class
- Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
- Screened / Unscreened
- Voice Mail Transfer Key
- With Camp-On
Trunk Groups
Uniform Call Distribution
Universal Answer
Virtual Extensions
Voice Mail
- Inband Signaling
- Integrated (In-Skin)
Voice over IP (VoIP)
Walking Class of Service
Wireless Handsets
*By special request.

Account Code Display Call Duration Timer Call for Group Identification Call Processing Information Caller ID Information Calling Party Name Calling Party Number Conference Information Date and Time Display	Dial by Name Dialed Number Enhanced Station Programming Identification of Recalls Identification of Transfers Message Waiting Caller Number Outside Line Identification	Override Identification Programmable Message Display Soft Keys Stopwatch Timer Text Messaging UCD Supervisor Displays

Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information
Date and Time Display

Dial by Name
Dialed Number
Enhanced Station
Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller
Number
Outside Line Identification

Override Identification
Programmable Message
Display
Soft Keys
Stopwatch Timer
Text Messaging
UCD Supervisor Displays

Add On Modules Appointment Reminder Automatic Hold Automatic Privacy Background Music Busy Lamp Field (BLF) Busy Station Callback Call Coverage Key Call Forwarding Call Forwarding Override Call Logs Call Pickup Direct Station Selection Do Not Disturb (Override) Do Not Disturb (Programmable)	Door Lock Release Exclusive Hold Group Listening Headset Operation Hearing Aid Compatible Line Queuing with Callback Line Skipping Loud Ringing Interface Manual Signaling Message Waiting Light Indication Mute Microphone / Handset Off-Hook Ringing Off-Hook Voice Announce One Time Do Not Disturb One Touch Dialing Keys On-Hook Dialing	Privacy Release Programmable Keys Programmed Station Messages Protection from Barge-In Redial Remote Hold Ring Modes Ringing Preference Speakerphone Station Lock Terminal Status Indicator Tri-Colored Lights Volume Settings Wall-Mountable Keysets

Add On Modules
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Lamp Field (BLF)
Busy Station Callback
Call Coverage Key
Call Forwarding
Call Forwarding Override
Call Logs
Call Pickup
Direct Station Selection
Do Not Disturb (Override)
Do Not Disturb
(Programmable)

Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Manual Signaling
Message Waiting Light
Indication
Mute Microphone / Handset
Off-Hook Ringing
Off-Hook Voice Announce
One Time Do Not Disturb
One Touch Dialing Keys
On-Hook Dialing

Privacy Release
Programmable Keys
Programmed Station
Messages
Protection from Barge-In
Redial
Remote Hold
Ring Modes
Ringing Preference
Speakerphone
Station Lock
Terminal Status Indicator
Tri-Colored Lights
Volume Settings
Wall-Mountable Keysets